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  • 01 Do not forget the debriefing and return calls.
  • 02 Do not procrastinate in tidying up.
  • 03 Facts first, opinions later.
  • 04 Colleagues are also customers (manners, positivity,
    compliments, respect)
  • 05 Be specific about the compliments.
  • 06 Share knowledge and information with everyone.

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